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FOCUS GROUPS

Partner with us to conduct focus groups and interviews with your customers or employees to create a complete picture of your business.

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Focus Groups + Interviews​

Bring clarity to your customer and employee feedback through intentionally designed focus groups and interviews.

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  • Craft custom question sets to gain deeper insights into your business​

  • Professional facilitators ensure open and honest conversations

  • Live focus groups allow for deeper follow up and understanding

  • Interviews allow for a personalized touch with clients and customers

  • Understand what will help you retain your customers and employees

  • Full report, recommendations, and action plan helps you plot a course for improvement

It's time to build your customized business strategy.

OUR APPROACH HAS INDUSTRY WIDE APPEAL

Healthcare and Patient Experience

Restaurants and Food Service

Retail and Grocery Stores

Sports Arenas and Venues

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We Work with Large and Small Businesses

We develop a customized approach to your business and your needs.

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  • We work with you to understand your needs, expectations, and budget

  • We believe in a truly collaborative approach

  • We will help you design a full customer experience strategy 

  • We can interview your current and past customers to understand your strengths and weaknesses

  • Create a SWOT (Strengths, Weaknesses, Opportunities, and Threats) assessment

  • Focus groups with your key stakeholders and team members to understand your vision

  • Customer and employee engagement sessions to improve your retention

  • General consulting and advising to optimize your processes

LET'S TALK LIVE

606.356.7447

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